Write, and a person answers.

Before you write

Four Baryta behaviours look like faults and are not. Checking these first will often save you the message.

A folder of raw files looks empty.

Baryta shows finished photographs and does not render raw files at all — not even the preview embedded by the camera. Point it at a folder holding only .DNG, .3FR, .CR3, .ARW or similar and there is genuinely nothing for it to show. Its siblings — the folder of exported JPEGs — are what it is for. The reasoning is on the front page.

There is no search field.

Nor are there albums, faces, dates or ratings. Baryta gives you the folders you already made. This is deliberate and permanent; if you need a catalog, you need a cataloguing application.

Nothing needs to be re-scanned.

Baryta keeps no database, so there is no index to rebuild when photographs change on the NAS. Reopen the folder and it reads what is there now.

Video files don’t appear.

Baryta is a photo browser. It shows the image formats the operating system itself decodes and nothing else — no transcoding, ever.

If it won’t connect

Baryta’s SMB client is written from scratch rather than borrowed, which makes it fast and makes it the most likely thing to be wrong against a NAS it has not met before. Reports of that kind are genuinely useful, not a nuisance. The more of this you can include, the faster it gets fixed:

• The make, model and firmware version of the NAS — for example “Synology DS923+, DSM 7.2.1” or “TrueNAS SCALE 24.04”.
• How the share is exposed: SMB or DLNA, and which SMB versions the server is configured to allow.
• Your macOS version and Mac model.
• Whether the Finder can mount the same share with the same credentials.
• What you expected to happen, and what happened instead — including the exact wording of any message.

Two things worth trying first: connect using the server’s IP address rather than its .local name, and confirm the account you are using has read access to the share in the NAS’s own permissions.

Accounts, passwords and data

There is no account to recover and no password to reset, because there is no account. The credentials for your own server are held in your Mac’s Keychain, where you can inspect or delete them yourself using Keychain Access; Baryta keeps no copy anywhere else and never transmits them beyond the server you entered them for.

Nothing about you is collected, so there is nothing to export and nothing to delete. The privacy policy spells this out.

Feature requests

Welcome, and read the list of what isn’t in Baryta first. Some of those absences are the product rather than a backlog, and a request to add cataloguing, editing or raw rendering will get a polite no with the reasoning attached. Everything else is fair game, and the small ones often ship.